What is the approach when staging a public meeting?
a. Rely only on information produced by the public affairs department or project personnel for the project; High Risk
b. Preface a public meeting with a few weeks of effort in creating fact sheets and press releases; Medium Risk
c. The team has been doing ongoing community engagement with direct citizen contact for a few months before
the first public meeting; Low Risk
How does the team engage individuals in the community?
a. Assume that citizens will understand the project from project presentations and formal documents; High Risk
b. Only provide project information to service organizations and other formal groups such as Rotary, Lions and
Chamber of Commerce; Medium Risk
c. Discuss the project at the early stages with informal leaders through their gathering places; Low Risk
How does the team communicate with individuals in the community?
a. Use only formal means of communication or public relations firms to get the word out; High Risk
b. Meet only with formal organizations to discuss the project; Medium Risk
c. Involve project personnel directly with the citizens in discussion about local issues and how to address their
issues as part of project operations; Low Risk
When you discover a community issue that materially affects the project but is beyond your control, how do you respond?
a. There is no adequate or timely response and the issue already has a negative impact on the project; High Risk
b. The response is delayed to where resolving the issue is more difficult and becomes a problem; Medium Risk
c. Respond immediately (within 24 hours) to resolve the issue once it is identified; Low Risk
The right of way agent is the indispensable professional on the ground that can influence project success.
The right of way agent:
a. Relates almost exclusively to landowners; High Risk
b. Goes beyond landowners and involves stakeholders; Medium Risk
c. Understands that the job is to engage with landowners, stakeholders and citizens impacted by the
project; Low Risk
What is the general approach to land owners in the project area?
a. Threaten eminent domain as a first choice; High Risk
b. Engage in conversation about the project with no or little involvement of the property owner; Medium Risk
c. Involve the property owner in resolving their issues; Low Risk
Information about the usual practices of your client/company in generally managing project and corridor definition, as
well as land acquisition.