HDR’s Transportation Real
Estate Services/Right of Way
I grew up in Los Angeles where
some of my relatives were real
estate brokers, and I witnessed
how they enjoyed making a
difference in people’s lives. So
shortly after serving in the Air
Force, I went to work for the City
of Tacoma, obtained my first
real estate license and ultimately
became the Real Estate Manager
for the city. During my tenure
with the city, my interest in
making a difference in my
community and people’s lives
became my passion. I’ve been
able to follow this passion in my
right of way career for more than
35 years working in 10 states.
At HDR, my primary
responsibility is to lead and
manage HDR’s real estate
and Right of Way services
capabilities, staffing and
marketing activities for our
transportation business. My
goal is to differentiate HDR as a
full-service consultant, enhance
service delivery to our clients
and build the real estate services/
right of way practice.
What are some of the biggest
challenges in managing right
of way subconsultants?
In selecting subconsultants, the
challenge is finding those who
can support our goals, do not
compromise our objectives of
client satisfaction and those
who sustain long-term company
performance. Additionally, managing
subconsultant priorities and work
efficiencies are the biggest challenges.
Subconsultants may have conflicting
priorities caused by another client,
making it difficult for them to treat
your project with a sense of urgency.
Work efficiencies affecting the
delivery of assignments and quality of
work are another challenge.
The HDR team’s policy is to
consistently provide professional
services that satisfy statutory and
regulatory requirements while
meeting or exceeding client
expectations. Our goal is to be the
“best in business” and to set the
industry benchmark for excellence in
the services we provide.
Are there key differences
in managing right of way
subconsultants versus a
management role in another
A subconsultant might be focused on
their specialty or niche service. Some
may not be focused on the big picture
or the long-term goals of the project. It
remains our responsibility to manage
that specific task within the larger
mission or goal of the project.
What are some best practices
you can share with other right
of way leaders?
Involving experienced real estate
services/right of way personnel early
in the project life cycle will establish
realistic project costs and schedules.
How do you handle a situation
where the client expectation is
different from what you believe
I handle these situations with honest
communication and flexibility.